Services
The Protocol Process
Tech Systems Designed for Your Goals
You need a solution provider that fits your needs. You don't need the IT guy who just shows up to set up your router–and you don't need someone to force a templated solution on you. You can rely on us as a partner who will understand your unique needs and work with you instead of against you.
OUR PROCESS
01
Assess Your Situation
We are good listeners, with decades of expertise and experience to understand your situation and discuss it in a way that you will understand. We are approachable and avoid jargon, striving to make sure we are all on the same page regarding the problem you are trying to solve. We will evaluate your current environment to avoid overlap and inefficiencies as we solve your problem.
02
Outline your Needs
Solutions are not boilerplate. After investigating your problem, we will propose a solution unique to your situation, aligned with industry standards and expectations.
03
Carry Out Strategy
We will implement a solution based on your needs and our discovery process. We will check in along the way to ensure the solution is aligned with your goals. If we aren’t the right fit, we’ll help you find someone who is. We will not leave you hanging. We focus on developing solid, long-term relationships with our customers.
Keeping Your Operation Running
Your team relies on tech every day to get work done. We take care of the details so your people can do their best work and your operation can stay up and running.
Co-managed IT Services
We can work with your existing IT team, or we can become your IT team to address your technology needs. We can be your virtual CIO.
- Desktop support
- Relocation services (Office IT, Data centers, etc.)
- Network design
- Desktop and network printers
- Computer/server specification and installation
- Coordinate maintenance and repair
- Software licensing
- Documentation
- Inventory
- VOIP phone systems
- Backups and disaster recovery
- Vendor management
Security & Compliance
Our expertise is in cutting-edge security & compliance technology. We want to help you with security and compliance issues.
- Network design & installation
- Network servers
- VPN
- Network security
- Data protection
- Firewalls
- Endpoint protection
- Patch management
Cloud-Based Management
24/7, we make sure your systems are running and are secure.
- Monitoring
- Maintenance
- Disaster recovery
- Network monitoring and management
PROTOCOL WORKS WITH
"The Protocol team is extremely responsive and professional. They handle emergencies with a great sense of urgency and calmness. Their team is very skilled and they stay current with the latest technologies and education. They don’t try to provide a one size fits all solution. They take the time to learn and understand your business in order to provide the optimal IT solutions to best support it."
Taylor Mitchell
Chief Financial Officer, Producer’s Cooperative
Support Tools
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